Your Fast Track to VIP: Understanding Club Serrano’s Tier System

If you’re a Club Serrano member at Yaamava’ Resort & Casino, you’re already on the path to unlocking exclusive perks and rewards. Understanding the tier system and how to accumulate Tier Points can help you maximize your benefits.

Alexander Davis | Social Media Specialist 

How to Earn Tier Points

Tier Points are the key to advancing through Club Serrano’s tiers. You can earn them in the following ways:

• Slot Machines: Earn 1 Tier Point for every $1 wagered.

• Video Poker: Earn 1 Tier Point for every $2 wagered.

• Table Games: Points are based on game type, average bet, and time played.

Be sure to insert your Club Serrano card into the machine or present it to the dealer to ensure your play is tracked.

Club Serrano Tiers & Benefits

Club Serrano offers five tiers, each with increasing rewards and privileges:

Classic (0–49,999 Tier Points)

• Invitations to exclusive events and tournaments

• Free self-parking

• Access to entertainment ticket pre-sales

• 10% discounts on hotel, dining, and retail

• Monthly 10,000 virtual coins for Yaamava’ Play Online

• 4% check cashing fee

Emerald (50,000–124,999 Tier Points)

• 4X Earned Rewards multiplier

• 15% discounts on hotel, dining, and retail

• Monthly 15,000 virtual coins

• 2% check cashing fee

• Entry multipliers for select promotions

• Access to entertainment ticket pre-sales

• Free self-parking

Amber (125,000–249,999 Tier Points)

• 5X Earned Rewards multiplier

• 15% discounts on hotel, dining, and retail

• Monthly 20,000 virtual coins

• 1% check cashing fee

• Room upgrades (based on availability and play)

• Access to entertainment ticket pre-sales

• Free self-parking

Diamond (250,000+ Tier Points)

• 6X Earned Rewards multiplier

• 20% discounts on hotel, dining, and retail

• Monthly 25,000 virtual coins

• No check cashing fee

• Room upgrades (based on availability and play)

• Priority access at restaurants, cashier, and service desk

• VIP parking and free valet

• Access to entertainment ticket pre-sales

Turquoise: Invitation-Only Prestige

Turquoise is the highest level in the Club Serrano program and is available by invitation only. It’s designed for the most elite players and offers unmatched benefits.

Exclusive Benefits of the Turquoise Tier:

• 6X Earned Rewards Multiplier

• Priority access at restaurants, cashier services, and service desk

• VIP parking and valet at Yaamava’ and Palms

• Room upgrades (based on availability and play)

• Invitations to exclusive events and tournaments

• 25,000 monthly virtual coins

• 20% discounts on hotel, dining, and retail

• No check cashing fee

• Priority reservations for amenities

Tier Points Reset Annually

Tier Points are calculated on a calendar year basis (January 1–December 31). To maintain or move up a tier, members must earn the required Tier Points within that timeframe. Memberships with no activity for 12 months may lose all points and associated rewards.

Additional Member Benefits

All Club Serrano members, regardless of tier, receive these core benefits:

• Invitations to exclusive events and tournaments

• Access to entertainment ticket pre-sales

• Free self-parking

• Monthly virtual coins for Yaamava’ Play Online

• Discounts on hotel stays, dining, and retail

Maximize Your Membership

To get the most out of Club Serrano, follow these best practices:

• Use Your Card: Always insert your card or show it when playing to earn points.

• Stay Active: Regular visits and play help you maintain tier status.

• Check Offers: The Yaamava’ app and casino kiosks show your current promotions.

By understanding the tier system and staying engaged, you’ll unlock the full power of Club Serrano and enjoy VIP level perks at Yaamava’ Resort & Casino.

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