Club Serrano

加州到 Vegas 好運從未間斷

Join The Club

暢享加州與拉斯維加斯最佳娛樂體驗

作為 Club Serrano 會員,無論是在 Yaamava’ Resort & Casino 或拉斯維加斯的 Palms Casino Resort,您將獲得更多獎勵。每日和每月的推廣活動會為您帶來奢華的驚喜。例如全新的保時捷或獨家 Birkin 包!

Clipboard

專屬於您的邀請

參加僅限邀請的活動和錦標賽的專屬特權

Ticket

永不錯過精彩表演

獲得娛樂表演的預售票

Badge Percent

全場打折優惠

享受酒店客房、餐飲和零售店折扣 TY

Gift

勝算高人一等

獲得更多機會參加特定推廣和贈獎活動 TY

Mobile

開啟虛擬遊戲

每月免費虛擬代幣用於線上遊戲 TY

Star

賺得更多更快

每次玩遊戲都能獲得更多獎勵 T

Bed

套房升級

視情況可免費升級房間 T

Popcorn

享受電影時光

Brenden Theatres 電影票折扣 P

T 有等級要求

Y Yaamava’ 專屬獎勵

P Palms專屬獎勵

一網打盡所有獎勵

現在,您可以很方便的查看您在Yaamava’ Resort & Casino 和Palms Casino Resort 所獲得的積分、特別優惠和獎勵。登入 My Club Serrano,看看我們為您的準備!

Club Serrano 等級

Diamond

250K+ 等級點數

Turquoise

僅限邀請

Classic

0-49,999 等級點數

Emerald

50K-124,999 等級點數

Amber

125K-249,999 等級點數

Yaamava

Yaamava’ 專屬獎勵

  • 餐廳和兌換收銀台優先通行權
  • 特定推廣活動的名額倍增
  • 酒店、餐飲和零售店的 20% 折扣
  • 每月免費 25,000 個Yaamava’ Play Online 虛擬代幣
  • 免支票兌現費

共同獎勵

  • 6X 倍增 Earned Rewards
  • 服務櫃台優先通行權
  • 通過 VIP 東主或 VIP 服務優先預訂酒店設施
  • 獲邀參加獨家的賭場活動和錦標賽
  • 免費自助泊車、VIP 泊車、免費優先代客泊車服務
  • 可預售特定娛樂的表演票
  • 房間升級(根據可提供的房間和情況而定)
Palms

Palms 專屬獎勵

  • Brenden Theatres @ Palms 電影票的折扣
  • 免費代客泊車
  • 酒店預訂專線
  • 免度假村費用
  • A.Y.C.E. 自助餐廳優先通行權
  • 辦理酒店入住時的 VIP 休息室使用權
  • 特定表演的特選座位(根據可提供的座位和遊戲情況而定)
  • 提前入住酒店/延遲退房(根據可提供的房間和情況而定)
Yaamava

Yaamava’ 專屬獎勵

  • 餐廳和兌換收銀台優先通行權
  • 特定推廣活動的名額倍增
  • 酒店、餐飲和零售店的 25% 折扣
  • 每月免費 30,000 個Yaamava’ Play Online 虛擬代幣
  • 免支票兌現費

共同獎勵

  • 8X 倍增 Earned Rewards
  • 服務櫃台優先通行權
  • 通過 VIP 東主或 VIP 服務優先預訂酒店設施
  • 獲邀參加獨家的賭場活動和錦標賽
  • 免費自助泊車、VIP 泊車、免費優先代客泊車服務
  • 可預售特定娛樂的表演票
  • 房間升級(根據可提供的房間和情況而定)
Palms

Palms 專屬獎勵

  • Brenden Theatres @ Palms 電影票的 25% 折扣
  • 免費代客泊車
  • 酒店預訂專線
  • 免度假村費用
  • A.Y.C.E. 自助餐廳優先通行權
  • 辦理酒店入住時的 VIP 休息室使用權 
  • 特定表演的特選座位(根據可提供的座位和遊戲情況而定)
  • 提前入住酒店/延遲退房(根據可提供的房間和情況而定) 
Yaamava

Yaamava’ 專屬獎勵

  • 酒店、餐飲和零售店的 10% 折扣
  • 每月免費 10,000 個Yaamava’ Play Online 虛擬代幣
  • 4% 支票兌現費

共同獎勵

  • 獲邀參加獨家的賭場活動和錦標賽
  • 免費自助泊車
  • 可預售特定娛樂的表演票
Palms

Palms 專屬獎勵

  • Brenden Theatres @ Palms 電影票的折扣 
  • 免費代客泊車
Yaamava

Yaamava’ 專屬獎勵

  • 特定推廣活動的名額倍增
  • 酒店、餐飲和零售店的 15% 折扣
  • 每月免費 15,000 個Yaamava’ Play Online 虛擬代幣
  • 2% 支票兌現費

共同獎勵

  • 4X 倍增 Earned Rewards
  • 獲邀參加獨家的賭場活動和錦標賽 
  • 免費自助泊車
  • 可預售特定娛樂的表演票
Palms

Palms 專屬獎勵

  • Brenden Theatres @ Palms 電影票的折扣
  • 免費代客泊車
  • 酒店預訂專線
Yaamava

Yaamava’ 專屬獎勵

  • 特定推廣活動的名額倍增
  • 酒店、餐飲和零售店的 15% 折扣
  • 每月免費 20,000 個Yaamava’ Play Online 虛擬代幣
  • 1% 支票兌現費

共同獎勵

  • 5X 倍增 Earned Rewards
  • 獲邀參加獨家的賭場活動和錦標賽
  • 免費自助泊車
  • 可預售特定娛樂的表演票
  • 房間升級(根據可提供的房間和情況而定)
Palms

Palms 專屬獎勵

  • Brenden Theatres @ Palms 電影票的折扣
  • 免費代客泊車
  • 酒店預訂專線
  • 免度假村費用

我們的所有等級都可將老虎機積分轉換為 Free Play、參加專屬活動和獲得錦標賽的邀請,以及每月免費虛擬代幣玩線上遊戲。

Earned Rewards 可用來支付您在任何餐飲、零售或娛樂場所的餘額。

查閱 Club Serrano 規則 

註冊即可獲得高達 $1,000

新會員只需註冊即可贏取豐厚獎金。在註冊後的頭 30 天內參與 Spin & Win,您便有機會贏得 $20、$50、$75 或 $1,000 的Free Play。

查閱新會員 Spin & Win 規則 

為國服務的特別獎勵

Yaamava’ Resort & Casino 向所有服務社區的人士致敬。我們專為退伍軍人、現役軍人、警察和緊急服務人員設有Star Card,以感謝您為社區所做的一切,並提升您的獎勵體驗。

 Star Card

誰可以獲得 Star Card

  • 退伍軍人
  • 美國武裝部隊現役軍人
  • 現役軍人配偶
  • 緊急醫療服務(EMS)
  • 消防員
  • 警官
  • 緊急調度員

Star Card 的福利

  • 在 Star Card 假日到訪可獲 $15 的 Free Play
  • 在 Star Card 假日到訪可獲 Serrano Vista Cafe 或The 909 的 $10 優惠
  • 在 Star Card 假日到訪可享用買一送一的早餐、午餐或早午餐
  • Bear Springs Hotel® 的15% 折扣
  • Rock & Brews Authentic Merch Shop 的一件商品可享用半價優惠
  • 在特定日期獲得專享禮品
  • 限時優惠!英雄星期三:$10 的 Free Play 以及在Serrano Buffet 享用買一送一的早餐或午餐
  • 每月 15 日可參加專屬的Star Card 老虎機錦標賽

Join the Club

規則

Club Serrano Rules - 英語官方規則

  1. Club Serrano membership is free.
  2. Must be 21 years of age or older to participate.
  3. Valid, unexpired government-issued photo identification is required when applying for membership and for all player transactions.
  4. Club Serrano club card points, offers and Earned Rewards are not transferable, including upon account termination, death or divorce. Benefits are intended for the member listed on the account only, and only the named account holder may use the card or access account information. Members are not allowed to share their Club Serrano card with another player. In addition, members (or players who do not have a Club Serrano card) are not allowed to use the Club Serrano card belonging to another player. Any member or player violating such rules may be excluded (banned) from the Yaamava’ Resort & Casino and Palms Casino Resort gaming facilities.
  5. Club Serrano card does not constitute a financial account and does not entitle the player to any financial services. The term “account” is used solely to describe the Club Serrano card which is used primarily for tracking gaming activity, transactional activity, and Earned Rewards. Club Serrano points have no cash value.
  6. Members should report a lost or stolen card immediately. A duplicate card can be issued with proper identification. Yaamava’ Resort & Casino and Palms Casino Resort are not responsible for lost, stolen or misused cards.
  7. Members with proper identification wishing to play multiple machines simultaneously may request duplicate cards. Distribution of cards to players other than those registered to the account may result in revocation of membership and forfeiture of any Earned Rewards, points, promotional offers or other club benefits. Violations relating to the aforementioned activity may also result in the member being excluded (banned) from the Yaamava’ Resort & Casino and Palms Casino Resort gaming facilities. Advantage or team play is expressly prohibited and may result in the exclusion (banning) of those players participating in such activity.
  8. Club Serrano cards are used to track slot and table games play and accumulate Tier Points, Slot Points and Earned Rewards by the member only.
  9. For each $1 wagered in slot machines, members earn 1 Slot Point and 1 Tier Point. For each $2 wagered in video poker machines at Yaamava’ Resort & Casino, members earn 1 Slot Point and 1 Tier Point. For each $4 wagered in video poker machines at Palms Casino Resort, members earn 1 Slot Point and 1 Tier Point.
  10. Slot Points can be converted to Free Play – $1 for 500 points. Minimum redemption is $5 for Yaamava Resort & Casino. Palms Casino Resort minimum redemption is $1.
  11. Tier Points for table game play are based on game type, average bet and time played.
  12. Earned Rewards can be redeemed at participating food outlets, retail shops for entertainment tickets and more.
  13. The member is responsible for their Club Serrano card to be inserted properly in the slot machines and/or presenting their card to a Dealer or Table Games Supervisor prior to playing to ensure proper tracking.
  14. Club Serrano Tier Level is based on points earned in a calendar year. Membership that shows no activity for a period of twelve (12) months will be considered inactive. Remaining points and earned rewards may be retired.
  15. Management reserves the right to adjust account status due to computer error, machine malfunction or operator error or to cancel accounts for fraud or other misuse or attempted fraud or misuse of the Club Serrano card.
  16. Members agree to allow the use of their name or likeness for promotions/advertising and announcements without compensation where permitted.
  17. All decisions regarding the interpretation of rules and eligibility for this club lie solely with Yaamava’ Resort & Casino and Palms Casino Resort, whose decisions are final.
  18. Management reserves the right to modify, cancel, change or revise policies and benefits at any time without notice.
  19. Individuals who are excluded from the casino by their own request or excluded at the discretion of Management are ineligible.
  20. In the event of account termination, for any reason, Management reserves the right to revoke the member’s Earned Rewards, points, promotional offers, or any other club benefits earned prior to termination.
  21. Employees of Yaamava’ Resort & Casino are not eligible for Club Serrano membership. All employees are encouraged to refer to the applicable Team Member gaming policy prior to visiting Yaamava’ Resort & Casino and Palms Casino Resort gaming facilities.
  22. By participating in this program, participants agree to these terms, conditions and rules. If a participant would like to opt out of correspondence from the casino they should notify Club Serrano management. Unauthorized or fraudulent use may result in termination of benefits and/or membership. In the event a member’s benefits and/or membership are terminated for any reason, Palms Casino Resort shall have no obligation to award any compensation, and there shall be no other recourse for the account termination or revoked benefits.
  23. Please gamble responsibly. If gambling is affecting your life or the life of someone you care about, Yaamava’ Resort & Casino guests may call the California Problem Gambling Helpline at 1-800-GAMBLER (800.426.2537). Palms Casino Resort guests may call the Nevada Council on Problem Gambling Helpline at 1.800.522.4700.

若本頁的任何譯文版本存有歧義,應以英語版本為準。

New Member Spin & Win Rules - 英語官方規則

  1. Membership is free
  2. Must be 21 years of age or older to participate and must be a “New” member of Club Serrano program.
  3. Patrons must participate in “New Enrollment” promotion within 30 days of signing up for a new Club Serrano card.
  4. Patrons can either win $20, $50, $75 or $1,000 in Free Play.
  5. Free Play will be uploaded on patrons account automatically and will be valid for 48 hours after participating in the “New Enrollment” promotion.  
  6. Any new enrollment must participate by swiping their Club Serrano Card within 30 days of signing up online in the “New Enrollment” promotion.
  7. Prizes are non-transferable.
  8. Falsification of any information will result in ineligibility.
  9. By participating in the promotion, each participant agrees to and acknowledges that they will abide by the official rules, regulations, and procedures of the promotion.
  10. Guest Services Management will resolve any and all disputes.
  11. Persons who have voluntarily or involuntarily been excluded from the property or who have requested self-exclusion from the property are not eligible to participate in the promotion. Employees are not eligible to enter the drawings.
  12. Management reserves the right to cancel, change or modify the promotion without notice at any time.

若本頁的任何譯文版本存有歧義,應以英語版本為準。

The Star Card Rules - 英語官方規則

  1. Must be 21 years of age or older to participate and must be a member of Club Serrano. Membership is free.
  2. Star Card Program complements Club Serrano. See Club Serrano Rules for details.
  3. STAR CARD Program is to honor, reward, and prioritize members of the U.S. Armed Forces and First Responders. Evidence of affiliation required. Audience classification is as follows:
    • Veterans
    • Active Duty, Guard, or Reserve Armed Forces or Active Duty Military
    • Veteran or Active Duty Spouses
    • First Responders
      • EMS
      • Police
      • Firefighters
      • Emergency Dispatchers
  4. Players providing supporting proof of affiliation will have the option to use a special club card designated to represent the STAR CARD Program.
  5. Program Benefits:
    • Receive $15 Free Play on designated STAR Holiday visits: To redeem, insert your Club Serrano STAR card into your favorite slot machine and be greeted with a message awarding your Free Play. Free Play will then be available to download and play!
    • Receive $10 Serrano Vista Café or The 909 on designated STAR Holidays: To redeem, insert your Club Serrano STAR card into your favorite slot machine and be greeted with a message awarding your Serrano Vista Café or The 909 offer.
    • Receive a Buy One Get One Free Breakfast, Lunch or Brunch Serrano Buffet on designated STAR Holidays: To redeem, insert your Club Serrano STAR card into your favorite slot machine from 7am - 2:30pm and be greeted with a message awarding your Serrano Buffet offer. (Reservations required)
    • Military Spouses Day (May 10)
    • Memorial Day (Last Monday in May)
    • Independence Day (July 4)
    • First Responders Day (October 28)
    • Veterans Day (November 11)
    • 15% discount at Bear Springs Hotel
    • 15% discount at Bear Springs Bistro
    • Any one item, 50% off at Rock & Brew Merch Shop. One use per visit.
    • Free souvenir magnet with a $25 purchase (value up to $15.99) available on a retail purchase only.
    • Limited Time Only! Heroes Wednesdays: $10 Free Play and a Buy One Get One Free Breakfast or Lunch Serrano Buffet.
  6. Management reserves the right to modify, cancel, change, or revise benefits at any time without notice.
  7. Individuals who are excluded from the casino by their own request or excluded at the discretion of Yaamava' Resort & Casino are ineligible.
  8. Employees of Yaamava' Resort & Casino are not eligible for Club Serrano membership.
  9. By participating in this program, participants agree to these terms, conditions and rules.  If a participant would like to opt out of correspondence from the casino they should notify Club Serrano management, Unauthorized or fraudulent use may result in termination of benefits and / or membership.

若本頁的任何譯文版本存有歧義,應以英語版本為準。

Palms FAQs

I’m a Club Serrano member at Yaamava’, will I have to sign up for an account at Palms and get a new card?

Your current Club Serrano account and card can be used at the Palms, just like you do at Yaamava’. It will work at the slot machines, table games, hotel and other places you use your card at Yaamava’ today.

I’m a Club Serrano Diamond member at Yaamava’, will I be a Club Serrano Diamond member at the Palms?

Yes. Regardless of your tier level, your tier at BOTH properties will always be the SAME. Tier status is based on tier points earned at BOTH properties, Yaamava’ and Palms. Your tier points earned at Yaamava’ AND tier points earned at the Palms will count toward your tier status in Club Serrano.

What if I had an account at the Palms before?

Some of the previous Palms accounts will be added into Club Serrano. For those accounts, guests will still need to come to the Palms or Yaamava’ to set up a PIN and pick up their Club Serrano card. If your information is not in Club Serrano, we will be happy to set up a new account for you in Club Serrano and present you with a card that you can use at either Palms or Yaamava’.

What are Tier Points, Slot Points and Earned Rewards? How do I earn them and how do I redeem them?

All 3 are earned at both properties by using your players card at the slot machines, by inserting it into the card reader or at the table games by providing it to the table games dealer when you start your play. Tier Points are earned at both slots and tables and accumulate on a calendar basis from January 1 to December 31.  Tier Points are used to determine your Club Serrano Tier at both properties. See Club Serrano Rules for details. Slot Points are earned at the slot machines only. Regardless of where they are earned, your Slot Points can be redeemed for free play at the slot machines at either property.  See Club Serrano Rules for details. Earned Rewards are earned at the slot machines and table games. Earned Rewards can be spent at most food and beverage, retail and hotel outlets. Regardless of where they are earned, Earned Rewards can be redeemed at either property (where Club Serrano cards are accepted). See individual properties for locations and details.

I’m a Club Serrano member at Yaamava’, will I have to provide my mailing address and e-mail address at the Palms.

If that information is already on your Club Serrano account at Yaamava’, it will be on that same account for Palms, with the same Club Serrano Account Number.

So, I can just bring my same Club Serrano card to either property and it will work? What if I lose my card?

Exactly!  If you lose your card, just visit any Club Serrano booth at either property, show them your ID and they will provide you with a replacement card for your existing Club Serrano Account Number. That replacement card will now work at either property.

More Questions?

If you have more questions about your Club Serrano benefits at the Palms, click here.

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